World CX Summit – Asia


Prioritizing and Integrating Customer Experience Into Every Business

World CX Summit Asia aims to bring CX leaders and Marketers together to discuss how the latest technologies and customer insights can be combined to change CX as we know it.The summit will host a combination of insightful sessions, case studies, panel discussions, and workshops sure to deliver actionable insights that attendees can apply to their Customer Experience strategies

Discussions Topics:

  • Generation CX
  • Overcoming Business Challenges & Pain Points Around CX in the “new normal”
  • Leveraging Voice of the Customer (VoC) to drive NPS
  • Exploring the CX – EX link
  • Omni-channel customer engagement strategies
  • Harnessing Big Data & Analytics for enhancing the customer experience
  • Aligning Organizational KPIs with Customer Experience Strategy for Business Growth and driving ROI
  • Personalization at core of CX Strategy

For more details, please visit:

NOTE: Participation at this event is subject to pre-qualification. Please register for your free pass by visiting the event website: Free Delegate Pass

For Sponsorship opportunities, please submit the inquiry form by visiting the page: Sponsor Enquiry

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